export default {
  aiccSkillManage: {
    skillNamePlaceholder: 'Please select skill group',
    skillName: 'Skill group name',
    deptName: 'Dept Info',
    seatingCapacity: 'Number of seats',
    overflowSkill: 'Overflow skill group',
    imTabText: 'IM skill group',
    phoneTabText: 'Phone skill group',
    addTitle: 'Add skill group',
    editTitle: 'Edit skill group',
    viewTitle: 'View skill group',
    delTip: 'Are you sure you want to delete this skill group?',
    batchDelTip: 'Are you sure you want to delete the selected skill groups?',
    delSuccess: 'Skill group deleted successfully!',
    divideStragy: 'Allocation rules',
    queueStragy: 'Queueing rules',
    skillDepatchSetTitle: 'Bulk skill value setting',
    batchSettingSkillValue: 'Bulk set skill value',
    seatManageBtn: 'Seat management',
    policyManageBtn: 'Configure channel',
    ploceholderSkillName: 'Enter skill group name',
    priorityAllocation: 'Priority allocation',
    latelySeaterLable: 'Prioritize the most recently handled seat',
    latestReceptionTime: 'Latest reception time limit',
    allocatedByCustomerLable: 'Allocate by seat polling',
    allocatedByCustomerDes: 'Allocate to idle seats according to their order, from first to last. Suitable for sales business model.',
    allocateByServiceLable: 'Allocate by service volume',
    allocateByServiceDes: 'Allocate to the seat with the least amount of sessions. Suitable for sales business model.',
    allocateByIdleRateLable: 'Allocate by idle rate',
    allocateByIdleRateDes: 'Idle rate refers to the ratio of the current number of visitors that a seat can serve to the reception limit. Suitable for customer service business model.',
    assignBySkillValueLable: 'Allocate by skill value',
    assignBySkillValueDes: 'Allocate according to the current skill value of the seat from high to low, and randomly allocate if the skill value is the same. More suitable for customer service business model (note: Changes to skill value take effect after the agent logs in to the system again)',
    viewSkillValueBtn: 'View skill values',
    randomAllocationLabel: 'Random allocation',
    randomAllocationDes: 'Randomly allocate according to current seat personnel.',
    allocationOverflowLable: 'Allocate overflow',
    allocationOverflowDes: 'When there are no idle seats in the skill group, overflow to the assigned overflow skill group.',
    vipCustomerPriorityLabel: 'VIP customer priority queue',
    vipCustomerPriorityDes: 'When VIP customers are queued, they will be given priority. If the VIP levels are the same, they will be queued in the order they entered.',
    addedSeaterText: 'Added seats',
    skillValuePlaceholder: 'Please enter 1-10',
    skillValueTitle: 'Skill value (1-10)',
    addSeaterBtn: 'Add seat',
    skillValueRequiredText: 'Please enter skill value',
    skillValueTip: 'The score limit is 1-10 points. When allocating by skill value, the system will prioritize assigning visitors to seats with higher skill values',
    skillValue: 'Skill value',
    settingSkillValueText: 'Skill value settings',
    seaterPlacholderTip: 'Please select seat',
    deleteSeaterTip: 'Are you sure you want to remove this seat?',
    deleteBatchSeaterTip: 'Are you sure you want to remove these seats?',
    customerVipLevelPlaceholder: 'Please select customer level',
    repeatConsultingQueue: 'Repeat query priority queue',
    repeatConsultingQueueTip: 'When enabled, visitors who repeat queries will be queued first, with a lower priority than VIP customers. Same level customers are queued in the order they entered',
    repeatConsultOpenTip1: 'When enabled, visitors who query again within',
    repeatConsultOpenTip2: 'hours, for',
    repeatConsultOpenTip3: 'or more times will be queued first',
    repeatTimePlaceholder: 'Range: 1-120',
    repeatNumberPloaceholder: 'Range: 1-5',
    seaterDayValueRequired: 'Please enter the latest reception time limit',
    repeatTimeRequired: 'Please enter time',
    repeatNumberRequired: 'Please enter the number of times',
    overflowSkillPlaceholder: 'Please select overflow skill group'
  }
}
